Member Booking Rules
- You can book the courts 7 days in advance from 7 am. In other words, when booking to play 7 days in advance the new booking sheets only become available from 7 am -- all other playing times within those 7 days can be booked 24/7.
- You must select your playing partners / opponents' names to show on the booking sheets, or select and pay a Guest Fee -- see below.
- Maximum 3 advance peak-time bookings per member.
- Maximum 2 advance off-peak bookings per member.
- When having reached these limits, once a booking has been played, you can book another.
- Off-Peak membership subscription only allows playing at off-peak times.
- Playing Parents are only allowed 1 advance booking (peak or off-peak) and can only book and play with their linked Juniors/Minis.
- Juniors and Minis don't have booking rights.
- Peak Times
- Monday - Friday from 4 pm to 9 pm.
- Saturday and Sunday from 9 am to 1 pm
- All other times are off-peak
- Guest Fees
- When playing a Guest, members must select the "Guest £5 per hour" as the playing partner/opponent to show on the Booking Sheets.
- The system will automatically charge the guest fees to your booking system account.
- If you're no longer playing a Guest, you can change your playing partner/opponent to a member, and the Guest Fees will be removed.
- This can be done when you book the court or any time before playing, but not after your reserved start time.
- Although you do not need to have sufficient credit to add guest fees to your booking, you will need to top-up your booking system account in order to cover the cost of any outstanding Guest Fees prior to booking more courts or being selected as playing partner on other members' bookings.
- Cancellations
- Please cancel as soon as possible if you're no longer able to play so that the court may be used by other members.
- All cancellations within 24 hours of start time are logged as "late-cancellations" and reviewed by the committee.
- Guest Fees are always automatically refunded.
- Member Accounts
- If your account is outstanding with guest fees or late-cancellation charges, you must top-up (Buy Credit) in order to have a least zero balance to continue booking.
- You can purchase credit (£5 minimum) with any credit/debit card when logged in.
- Your transaction will be processed by Stripe, and your booking system account will be credited immediately.
- Credit on Members Accounts is non-refundable after 14 days of purchase date.
